1. Hotel Accommodation:
Will be provided at confirmed Hotel and/or Similar (category and price). In case of unexpected sold out at confirmed hotels an alternative one will be provided. Check in time 3pm on arrival date (no exceptions)- Check out time 12.00 noon on departure date (no exceptions), Rosebud Corp. will not be responsible for any charges raised from non fulfillment of above mentioned Hours.
2. Transfers IN & OUT:
On each City will be provided on: Auto-Car/Van/Private Car/Shuttle, as indicated in the confirmation sheet. In all those services where there is not quantity specification of passengers, minimum required is 2 (two) passengers traveling together. Tours are provided with Multilingual Tour Guide. In all land-services baggage handling is related to a one standard size luggage . Any extra piece as any oversized cargo must be pre-paid by passenger directly to the Tour Guide or Service Provider, accordingly rates in force. In case of our Transportation Unit is full, the exceeding cargo should be transported under passenger's responsibility and charge.
3. Our Packages does not include:
Airport taxes / Passport and Visa charges or handling / Baggage Excess / Hotel Incidentals and Any extra charge Non Specified on this Tariff Book or Not Listed above.
4. Tours Orlando, Miami , Disney & Universal :
All rates quoted are per person, taxes included, commissionable and subject to change without previous notice. The no utilization of any portion or services of the packages are Non Refundable, packages must be taken as scheduled, no alterations are allowed, passenger can only add services with prior notification. Confirmed packages must be cancelled 7 days prior passenger arrival, less than 7 days cancellation charges will apply: 1st. night plus charges for admissions in advance purchase and handling charges. Only Transfers Airport/Hotel/Airport are allowed to be changed for Bus Terminal/Hotel/Bus Terminal. In all those packages where discount coupons are included, Rosebud Corp. has the right to cancel without previous notification. All promotional material and/or Bonuses included in Disney packages can be replaced and/or canceled without previous notice by Rosebud Corp.
5. Tours & Packages:
Reservations for Tours can be made by fax/e-mail or online. To better the service you and your clients, please provide all passengers names along with their complete flight details at time of initial reservation request. Tour prices are per person in the room size indicated, and in U.S. Dollars. Children sharing a room with at least two adults using the existing bedding will be charged the child rate listed for each tour. Childrens ages should be clearly stated when bookings are made (under 16yrs). Tour prices do not include driver or guides gratuities which are at passengers discretion.Twin , Triple rooms generally contain two beds. Rooms with one bed may be available for two guests upon request. Rollaway beds are generally available on request for a small additional charge. This is payable by the client directly to the hotel. You can book additional nights before and/or after the tour at the hotel from which our tours depart and end.The departure and return points are listed for each tour. Please be sure to include this important information in your clients documentation. Meals are not included in any of our tours unless specifically stated in the tour description and in the list of tour inclusions. Additional excursions are offered to enhance the tour. A list of authorized optional excursions is listed for each tour. If the list of tour departure dates offered in your language is not included with this Tariff, please contact Rosebud Corp. Non payment may result in cancellation of services with no possibility of refund. Payments will only be accepted in U.S. Dollars by draft/check payable on a U.S bank, or by transfer to our account. See our website (www.rosebudtours.com) for bank information. There will be an administrative fee of USD10.- per booking for changes 10 or fewer business days before the tour date. Cancellations 7-14 business days before the tour date will be subject to a fee of USD200.- per person plus any charges not recovered from suppliers. Cancellations 7 or fewer business days before the tour date, or any no shows, will be subject to a fee of USD300.- per person plus any charges not recovered from suppliers. No refund will be given for any unused portions of a tour, Pre/Post nights or any other services booked with it. Tours which include air tickets must be cancelled at least 45 days before departure, otherwise the full airfare will be charged. Rosebud Corp. reserves de the right to substitute hotels of equal or better standard for those mentioned in the tour itineraries and to alter sightseeing schedules and/or types of transportation whenever and wherever we deem it operationally necessary. The suppliers of transportation, sightseeing arrangements, tour escorts and hotel accommodations for the tour programs are independent contractors and are not agents or employees of Rosebud Corp. By reserving any of our tours, you agree that Rosebud Corp. nor any of affiliated or subsidiary companies shall be liable for any accidents, loss, injury or damage to you or your customers in connection with any accommodations, transportation and other services, resulting directly or indirectly from any occurrences or conditions beyond its control, including but not limited to breakdown of equipment, strikes, theft, delay or cancellation of or changes in the itineraries, schedules etc. Baggage is handled at passengers risk throughout the tour. We strongly recommend that appropriate insurance be obtained prior to arrival. Travel documents, including visas, as well as compliance with custom regulations, are the responsibility of the passengers. Rosebud Corp. will not be responsible for costs incurred by passengers not having proper passports or visas.
6. Cancellation Policies on Individual Hotel Services:
Are subject to policies informed in our tariff book. Rosebud Corp. will never accept under any circumstances or excuses direct cancellations to the Hotel or Services Providers by the passenger or travel agent. And will not demand or provide any reimbursement, product of the above mention Cancellation Procedure. All Cancellation request must be received in write through any communication service (fax/e-mail/mail
etc.) from travel agent before 5 days of passenger arrival.
7. Special Rates for underage passengers:
Under 3 yrs. old, free traveling with 2(two) adults, sharing seat on transportation services and staying on the same room with the adults, they will be responsible for child incidentals and must pay the same directly to services providers, child over 3yrs. up to 9yrs. or 12 yrs. (as were indicated in our tariff book) traveling at least with 2(two) adults and sharing same room, rates to be applied will be specified in our tariff book, Rosebud Corp. will be not responsible for incidental charges, etc. In order to apply for this special condition age and full name of the child must be provided on reservation request and identification must be presented were requested. If wrong information where provided Rosebud Corp. will be not responsible for charges applied directly to adults passengers.
Please contact our administration department for Bank information to process your payments.
Ph (407) 264-0288
Fx (407) 264-0286
all requests must be submitted in writing indicating names, numbers of party size, ages, city, dates, type of accommodation, services requested, and all other additional information related to the request. No Verbal Request Will Be Processed . Together with your original request you should provide alternatives and/or the word "Or Similar " In order to process the request, no canceling a confirmed reservation at similar alternative as requested will result in the reservation charged in full or incur a "no show" charge. Once reservation received has been confirmed a due date will be attached on the confirmation information (7 days before arrival date, in general). You will be notified in case of Hotel and/or Service is Pre-paid, in those cases written notification will attached, the non reception of the correspondent payment will result in the automatic cancellation on due date and charges will be informed.
All vouchers must specify service provider phone number as informed in corresponding confirmation. If you advise us that clients are traveling without vouchers we will advise the supplier. In emergencies, Rosebud Corp may issue replacement vouchers but cannot be responsible for inconveniences or charges incurred by lack of vouchers. Rosebud Corp will not be responsible for any vouchers issued without confirmation from Rosebud Corp. All vouchers must be issued for services exactly as confirmed by Rosebud Corp, passengers with vouchers issued incorrectly or issued for services not confirmed by Rosebud Corp. may be charged directly by service supplier. Rosebud Corp. reserves the right to refuse to honor vouchers for services not booked through Rosebud Corp. Please note 1 Voucher per hotel confirmed must be issued by your company and 1 for services by City.
If passenger does not take any confirmed hotel/service or leaves before hotel/service is fulfill provided, from the reimbursement amount (if any) a charge of $50 will be deducted in concept of administrative fees.
In order to proceed with a reservation request a 20% deposit amount will be requested, no exceptions.
For claims and or complains of any nature, passenger and or tour operator will only submit to Florida (USA) district court with hand signed resign to any other court. Any claim and or complain received after 15 days of service where provided will be not accepted due to time elapsed.
14. Itinerary Amendments:
Rosebud Corp. reserves the right to alter and/or modify under any reason and without pervious notice, any confirmed service and/or schedule and/or itinerary on the present tariff book, news brochures, single post issue, or any other written communication, without any responsibility of total or partial cancellation arise from mentioned alteration. We will be responsible of any reimbursement for a non-provided service accordingly specifications and policies of each program.
Validity for the present tariff book will be the one specified in published periods during 31, Dec, 2012.
Passenger is absolutely responsible for the documentation (passport, visa, travel authorizations, etc) to be presented. Rosebud Corp will not be responsible for any damaged caused, luggage is not object of transportation contract as well as personal effects. Flight reconfirmation is not responsibility of Rosebud Corp. it is responsibility of issuer travel agent. In case of passenger request flight reconfirmation, we are at entire disposition to help; with the knowledge of it is not our responsibility any consequence that our intervention may cause. In case of minimum requested on a programmed tour where not reached or because or a justified cause where informed by the provider and the tour programmed where cancelled, the passenger will receive a full reimbursement or partial reimbursement in those cases where the tour had being initiated with resigned notification about any other kind of reimbursement. The tour operator and the services provider reserves the right to ask to the passenger to leave the tour in case of disturbing behavior to one or the whole group, being only refundable the non utilized services less cancellation charges.
As a tour organizer of the products included in the present book and in representation of our associates or representatives, our "CLIENTS" on one side and, people or companies dedicated to provide published services (transportation companies, hotels, attractions, car rental, etc.) on the other side, we will be responsible for the fulfillment of mentioned services in our tariff book, and we decline any responsibility about: delays, strike, earthquake, quarantine, hurricanes and any other unexpected cause, as well as lost, damages, accidents, injured or any irregular situation that may occur to the passengers, belongings when were motivated by 3rd parts beyond Organizer's control and it's providers associated. We also are not responsible for air routes changes or delay that may affect the rest of their trip.
18. General conditions acceptance:
Once reservation is requested on any of our service published into our tariff book, web-site, special offers, special promotions and/or single brochures, it is fully established that either passenger as well as travel agent are accepting all and each one of the conditions displayed by Rosebud Corp., in the present tariff book.
All rates , Hotel taxes,Hotel names published in this tariff book are subject to change without previous notice and may not apply over certain dates / convention and/or special event, please consult in every case, dates can be modified without previous notice.Some hotels charge a resort fee or hotel fee to all guests and is collected from the passengers.
Rosebud Receptive Tour Operador
2151 CONSULATE DR.
ORLANDO FL. 32837